I had an easy and pleasant visit to the Southwest Airlines STL Terminal The check-in went quickly, and security lines flowed well, and travel was not stressful. There is adequate seating and a very comfortable environment at the terminal, ideal for relaxation before boarding. There are some good dining choices, including some local specialties. Boarding was efficient, and the crew was friendly and helpful. Overall, the flight was simple and pleasant, which makes Southwest in STL an ideal option for those traveling.

Terminal Overview

Terminal 2, also known as the East Terminal, was inaugurated in 1998 to accommodate the growing presence of Southwest Airlines in the St. Louis market. The terminal comprises Concourse E, which houses 18 gates designated for Southwest's operations and international arrivals. The layout is straightforward, allowing passengers to navigate easily between check-in, security, and boarding areas.

Check-In and Security

Upon entering Terminal 2, travelers will find the Southwest Airlines ticket counters conveniently located near the main entrance. For added convenience, numerous self-service kiosks are available for check-in and baggage drop-off, streamlining the pre-flight process. Security checkpoints are situated adjacent to the check-in area, and passengers often experience shorter wait times compared to larger hubs. However, during peak travel periods, the terminal can become crowded, so arriving early is advisable.

Amenities and Services

Terminal 2 offers a variety of amenities to enhance the passenger experience. Dining options range from quick-service eateries to sit-down restaurants, catering to diverse tastes. Notable establishments include Starbucks, California Pizza Kitchen, Burger King, Dunkin', and Great American Bagel. For those interested in local flavors, Three Kings Public House and Urban Chestnut Brewing Company provide regional specialties.

Retail therapy is also well-catered for, with shops such as Kids Works, CNN Newsstand, Tech on the Go, Hudson, St. Louis Sports, and Natalie’s Candy Jar offering a range of products from travel essentials to souvenirs.

For passenger convenience, the terminal is equipped with free Wi-Fi, ample charging stations, and comfortable seating areas. Families traveling with children will appreciate designated play areas and nursing rooms, ensuring a comfortable experience for all.

Accessibility and Transportation

Terminal 2 is designed with accessibility in mind, featuring elevators, ramps, and other facilities to assist passengers with mobility challenges. The terminal is connected to the Terminal 2 parking garage, providing easy access for those driving to the airport.

For public transportation users, the Lambert Airport Terminal 2 MetroLink station offers a convenient connection to the greater St. Louis area. This elevated station is located above Lambert International Boulevard and is accessible via the departure level of the Terminal 2 parking garage. The MetroLink Red Line provides direct routes to various city destinations, making it a practical option for travelers.

Recent Developments

In recent years, Southwest Airlines has solidified its presence at STL, becoming the dominant carrier with the highest number of daily flights. The airline's growth has been supported by the facilities and services offered at Terminal 2, ensuring passengers have a pleasant travel experience.

The airport has also undertaken initiatives to enhance the terminal's infrastructure and services continually. While the terminal is well-maintained, some travelers have noted that it can become crowded during peak times, and there have been suggestions for modernizing certain areas to keep up with evolving passenger needs.

Conclusion

Terminal 2 at St. Louis Lambert International Airport stands as a testament to efficient design and passenger-focused services, particularly for Southwest Airlines travelers. With its array of dining and retail options, accessible facilities, and convenient transportation links, the terminal ensures a comfortable and enjoyable journey for all passengers.